How User Management Works

User management is part of Control Center. To access Control Center, users must have an access level of Admin. Every EyeSaaS server instance is delivered with two Admin users who are then responsible for further user creation and management for their organization.

There are two access levels available:

  • Admin access level grants access to both Customer Center and Control Center.
  • User is limited to Customer Center access.

You can add users through Control Center or through integrations with your organization’s internal systems that use the EyeSaaS Steel API.

For instructions on how to add and delete users, see

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Community Support

Sign up for our Slack channel with your company email address if your company is an EyeSaaS customer.

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EyeSaaS Support Portal

Go through your company's service administrator/super user if you don't have access to our support portal yourself.