EyeSaaS Pearl: Wi-Fi Management and Insight
The home wireless network has long been a black box to service providers. You know it has problems — you can tell from your customer service records, and you know the problems are costing you, but you haven’t really gotten the opportunity to see the problems, nor do much about them.
Wi-Fi Management and Insight at Last
With EyeSaaS Pearl, you will go beyond basic management of the gateway and get access directly to the wireless access points, allowing you to see the wi-fi traffic, and interact with the access points for diagnostics.
Here–on the inside–is where the action and magic happen, and where you need to be to truly help your customers. Everybody should love their wi-fi. And that is why we have created Pearl.
Works Out of the Box with AirTies Air 4920
EyeSaaS Pearl integrates perfectly with AirTies Air 4920 wireless mesh access points. See mesh status and link speeds between access points, diagnose customer problems, link multiple access points to a single household.
Read our case study to learn more about how Air 4920 and a pre-release version of EyeSaaS Pearl ensured full coverage and happy users in a Norwegian housing cooperative.
EyeSaaS Pearl Features and Benefits
Real-time interaction and troubleshooting with individual access points and mesh networks.
- Check connectivity from the AP.
- Verify mesh health and setup.
- Determine wi-fi quality for APs and clients.
- See and upgrade firmware version.
- See and change configurations.
Batch operations and install base management:
- Device management
- Install base monitoring
- Firmware management
- EyeSaaS user management
- EyeSaaS audit log
You can integrate your BSS/OSS with EyeSaaS using Steel API to call any Control Center operation from your system.
There is no additional cost for API access, but any assistance with integrations will incur professional services charges.
At the moment, only AirTies Air 4920 is compatible with EyeSaaS Pearl.
EyeSaaS Amber is our cloud ACS for other TR-069 capable devices.
Of course, Pearl and Amber combine effortlessly if you want to manage Air 4920 and other devices in the same environment.
Our public knowledge base is available to instruct users of Control Center and Customer Center.
Steel API documentation is available to customers upon request.
About the Service Platform
EyeSaaS is a service platform for device management and insight. We develop both the platform and our services to suit the needs of service providers:
- Simplified interfaces
- Streamlined workflows
- Sophisticated business rules
The EyeSaaS platform builds on open standards, and on software components from leading ACS vendor Axiros.
As an EyeSaaS customer, you get your own EyeSaaS platform instance in our private enterprise cloud, located in a secure data center in Sweden.
Services do not collect any end-user identifying data, and ISPs keep any personal information about their customers in their own systems. All services are fully compatible with EU privacy regulations.
Simple Price Model, No Hidden Costs
- We have a fixed start-up cost and an annual per-device license, with a minimum number of devices to get started.
- Interoperability services for requested new device models may incur professional services charges.
- Assistance with API integrations will incur professional services charges.